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bread is the worst ! they say its baked daily if thats true they need to find a new bakery bread is not crusty like it used to be. flavorless! this is the third try that ive tried their atlantic city sub and it will be the last.. i've been coming here since it first opened and the sanwiches have gotten worse by the year. by the way the pizzas are fantastic!
EDIT: I was contacted the same day of my complaint by Nate Bauman expressing his apologies for my experience and a $30 gift certificate for our troubles. He did try to state that since the menu stated the cookie was hot from the oven that I should have expected it on a burning hot plate, seems like a stretch to me. Also, he stated the bread is stored in bags in the kitchen at room temp. Hopefully the next visit will be better...
They served my 3 year old daughter dessert on a plate hot enough to burn and said ' don't touch the plate, it is extremely hot'. How can they expect a 3 year old not to touch a plate? And yes, when I moved it onto another plate it burned me. They also served us cold bread (not room temp, but cold), and when asked, the waitress said it was supposed to be cold. When asked again later, she said it should just have been room temp, and had no idea why it was so cold. Didn't offer to find out or analogize. I have sent an email to them, if they resolve the situation I will revise this. Worst $50 spent ever.
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